E-commerce Logistics
Increasing shopper expectations involving fast, efficient delivery and consistent customer service relies on the strength of your supply chain. Attract and retain customers with an e-commerce logistics solution designed to improve the consumer experience through enhanced visibility into inventory levels, flexible retail reverse logistics, and seamless customer care options tailored to your unique needs.
As a leader in retail logistics management, our nationwide network of distribution centers and advanced WMS and TMS technologies give retailers and ecommerce merchants greater flexibility and control over their inventory and deliveries. We assist with warehouse management, transportation, route optimization and last mile delivery to help online retailers offer top-tier customer experiences.
Stay ahead of demand and manage seasonal spikes with a seamless operation that ensures customers get their products when and how they expect it.
We offer a variety of e-commerce logistics solutions featuring:
- Enhanced inventory management and e-commerce fulfillment across retail stores, ecommerce, and omnichannel environments from our nationwide network of 35+ warehousing distribution centers
- Innovative analytical insight into the final mile delivery, improving demand planning, load optimization and inventory placement
- Flexible domestic and international transportation to scale capabilities aligned with demand using our mix of owned fleets, dedicated carriers, and parcel partnerships
- Pick, pack, and ship ecommerce orders efficiently with our tailored order fulfillment processes
- Returns and reverse logistics management with dedicated customer care support
Case Study
NXTPoint Logistics flexible space options and e-commerce fulfillment services gave this wellness company the ability to flex up or down based on their seasonal needs, budget labor costs, and focus on their day-to-day business objectives.
3PL E-commerce Logistics FAQs
Sometimes referred to as e-logistics, e-commerce logistics refers to processes involved in obtaining, moving, storing, and managing goods sold in an online store or other internet-based marketplace. E-commerce logistics handles the supply chain portion of online buying and selling transactions: the systems, processes, and procedures that make up the infrastructure required to get products from the manufacturer to the end consumer.
Not all online brands have the networks needed to manage their own logistics, so they outsource these functions to a third party, meaning an e-commerce logistics company like NXTPoint Logistics. Our expert teams smoothly ensure that customers get products when and how they’re expected, removing the logistical burden from e-commerce companies and allowing them to focus on their own core competencies. If you’d like to discuss how we can seamlessly enhance your supply chain, please connect with us.
Key logistical components include the following:
- procurement in which goods are sourced and obtained
- warehousing and inventory management of these goods
- order fulfillment upon request
- transportation and freight management
- final mile delivery
- quality customer service
When each element is efficiently and accurately handled, goods are smoothly managed throughout the entire supply chain and optimally delivered. Because this FAQ refers to e-commerce logistics, goods involved are sold through an online channel rather than having customers go to a brick and mortar establishment to purchase items.
E-commerce logistics services are becoming increasingly in demand as online sales continue to skyrocket. In 2023, online transactions equaled nearly $5.8 trillion in the United States alone. In 2027, this figure is anticipated to exceed $8 trillion. If you’d like our experienced NXTPoint Logistics team to expertly manage your logistics, just let us know. We’ll design a customized plan for your specific situation and unique needs.
The term “3PL” stands for “third-party logistics” in which a company specializing in these services (like NXTPoint Logistics) manages your supply chain needs. In the online sphere, you might hear this referred to as “e-commerce 3pl services.”
NXTPoint offers a wide range of professional e-commerce 3PL services, including:
- Warehousing, distribution, and fulfillment services:
- Transportation and freight management:
- Final mile delivery:
NXTPoint’s flexible service menu empowers you to select precisely what you need, and our expert team will design a personalized program for your company. For more information, please contact us.
I tried to include the ones that e-commerce clients might need.
First, you’ll want an experienced, flexible e-commerce logistics company rather than one that has limited reach, expertise, and resources. NXTPoint leverages more than a century of logistical experience and an expansive suite of services. It’s also important to choose a firm that specializes in the niches your company requires; you can see many of ours in the FAQ answer above: “What is 3PL for e-commerce?” With each niche, we have expert teams with broad knowledge and deep insights into every logistical aspect involved—including transportation and logistics; regulations, compliance, and customs; documentation; and more.
Ensure that the e-commerce 3PL company will provide you with cost savings by negotiating better carrier rates and passing along savings garnered through economies of scale. At NXTPoint, we do exactly that, providing you with great value at less risk, including through but not limited to what you save through shared warehousing options via reduced costs on space, labor, and technology.
Other factors to look for (that you’ll receive at NXTPoint) include flexibility and scalability in services offered to dovetail with your needs during quieter business seasons as well as when you must scale up, perhaps quickly. Our e-commerce logistics company also facilitates your growth into national and even international markets through our well-established networks.
We mitigate risk through our established routes and resources and provide top transparency through our advanced technologies—and we treat your customers as you would, serving as an extension of your brand. To get started, connect with us.