Last Mile Threshold Delivery

Ensure your packages are safely delivered to your customers with trained professionals that act as an extension of your company making delivery day a great experience for your customers. NXTPoint’s threshold delivery brings packages into a dry, secure area, protecting customers’ purchases from weather, theft and damage by ensuring products are properly delivered.

Using our proprietary last mile delivery software, Synoptic, we make it easier to schedule appointments and for customers to know when to expect their delivery, leading to a better experience. In addition to a scheduled delivery date, each delivery includes obtaining a customer’s signature, which is tracked with Synoptic, so you can see in real-time when a delivery is complete.

  • Delivery to the first secure, dry area of a home or business
  • Flexible delivery window
  • Signature required
  • Real-time delivery tracking

Secure, Next-Level Delivery

Faster Issue Resolution for White Glove Final Mile Delivery

More Visibility into Threshold Delivery

Designed with the last mile delivery process in mind, our innovative Synoptic application makes it easy to schedule your customers deliveries while giving you more insight into the final mile process. Get real-time last mile delivery tracking, updates on scheduled, in-transit and complete deliveries and more control over issue resolution when you partner with NXTPoint.

Last Mile Customer Service

Better Customer Experience

When going inside your customers home, we understand we are an extension of your business and ultimately can make or break a customer experience and your brand’s reputation. Backed by our parent company, Suddath®, we have over 100 years of experience successfully going into very personal spaces like people’s homes and businesses. Our teams are trained on how to properly handle and deliver products, as well as soft skills to improve the overall customer service experience. Greeting customers, respecting each home or place of business, and ultimately delivering service with a smile for a better experience every time.

Threshold Delivery FAQs

Threshold delivery is a type of final mile delivery where packages are placed in the first dry area of a home or business, such as the lobby of a commercial building, a garage, or foyer of a residence.

Through our last-mile tracking technology platform, Synoptic, our team of delivery experts digitally obtains signatures, sending proof of delivery details directly to your personalized Synoptic dashboard for easy one-step tracking.

NXT Point Final Mile

Learn more about our tailored final mile delivery services options.