FAQs
This term typically refers to actions taken all along the supply chain: from processing and beverage warehousing to transporting and delivering drinkable liquids. It can also include reverse logistics.
Any beverages that contain ingredients that could spoil or experience quality reduction in certain temperatures or humidity levels—which covers a significant portion of them—need to be part of a cold supply chain. So, quality beverage logistics includes beverage warehousing with temperature or humidity controls to manage environmentally sensitive goods as well as refrigerated transportation. Because of spoilage risks (that, in certain circumstances, could lead to food-borne illnesses), beverage logistics are time sensitive, making efficient handling and delivery crucial.
Our experts would be happy to discuss solutions for your beverage logistics needs. Please connect with us.
The beverage supply chain begins with the sourcing of ingredients and the processing of a drinkable fluid. This typically involves cold storage transportation to maintain quality. Drinks can then be stored in beverage warehousing where inventory is managed until it’s time to deliver them to customers such as retailers. Or, in other cases, the beverages could be distributed directly from the processors to the wholesalers or retailers. NXTPoint Logistics offers efficient and cost-effective beverage logistics that meet safety and other compliance requirements.
NXTPoint designs customized programs for each of our clients, using just the right services to provide them with desirable solutions. To get started with yours, let’s talk!
Jacksonville Freight Forwarding FAQs
When you picture a shipment triangle, the freight forwarder is the intermediary between a manufacturer or other business that has shipping needs and the products’ final receiver. In other words, a freight forwarding company gets the goods where they need to go—like NXTPoint Logistics doing so efficiently and cost effectively.
Our Jacksonville freight forwarding company makes strategic decisions about the transportation modes being used with options ranging from air freight to road transportation, sea/ocean transportation and rail freight. We develop and maintain strong partnerships with companies across the transportation industry to ensure the most streamlined logistics throughout supply chains and we carefully negotiate to get your business optimal pricing for safe deliveries that arrive on time.
Typically, a freight forwarding company will oversee large shipment volumes, managing them within a single transport and delivery of goods. These can be quite complex deliveries, and it’s the role of the freight forwarder to consolidate and simplify the process.
When you choose an experienced freight forwarding company like NXTPoint Logistics, your company can receive plenty of value. Our dedicated team of freight management experts will provide comprehensive transportation management solutions tailored to your specific needs.. We will negotiate the best rates, select the smartest modes of transportation, optimize your routes, and streamline your logistics. So, in short, using our Jacksonville freight forwarding company is a savvy choice.
Our solutions include personalized domestic freight shipping and transport management services where we professionally plan and coordinate your company’s shipments, handling them efficiently yet carefully and keeping you transparently informed throughout. This includes full truckload (FTL) and less than truckload (LTL) shipping to provide a full spectrum of transport efficiencies along with padded van transportation and flat bed, heavy haul and rigging services.
Internationally, we collaborate with our vast, thoroughly vetted partner network to provide freight forwarding services and overseas container shipping—and you’ll enjoy peace of mind as we stay the single point of contact. You can benefit from the following services: custom clearance, inland heavy haul trucking and final mile delivery.
NXTPoint freight forwarders handle freight in ports and rail yards through our drayage services, delivering them to distribution centers. You can choose from expedited drayage; pier drayage; shuttle drayage; door-to-door deliveries to retailers, air, rail and ocean freight forwarding services; chassis and long-haul drayage management; and more.
As a freight broker, our company offers door-to-door delivery; truckload shipping; global freight forwarding services; secure, flexible warehousing; customs clearance and documentation; specialized relocation of oversized/heavy items; and end-to-end supply chain management.
In sum, our freight forwarding services include:
- Dependable domestic freight shipping and transport services: We offer customized white glove domestic transport services from start to finish from planning through delivery.
- Drayage services: Goods are smoothly moved from ports and rail yards to warehousing centers, safely and on time.
- Freight brokerage services: We seamlessly bridge supply and demand gaps, doing so in minute detail and in accordance with continuously evolving regulatory requirements.
- International freight forwarding services: You can count on each of our fully vetted partners around the globe as we collaborate with them to forward your freight.
NXTPoint also offers parcel management services, leveraging our existing relationships and our volume to find the optimal solution for each of our customers.
To discuss your specific requirements and to benefit from world class service provided by our Jacksonville freight forwarding company, connect with our experts.
Reasons include our experience and expertise and how you benefit from the flexible responsiveness of a small logistics provider with the resources, strength and sophistication of a large one. NXTPoint Logistics owns and operates more than thirty facilities in the United States, including Jacksonville, and our industry-leading tech empowers you to minimize risk and enhance performance across your supply chain. Reach out to us!
3PL E-commerce Logistics FAQs
Sometimes referred to as e-logistics, e-commerce logistics refers to processes involved in obtaining, moving, storing, and managing goods sold in an online store or other internet-based marketplace. E-commerce logistics handles the supply chain portion of online buying and selling transactions: the systems, processes, and procedures that make up the infrastructure required to get products from the manufacturer to the end consumer.
Not all online brands have the networks needed to manage their own logistics, so they outsource these functions to a third party, meaning an e-commerce logistics company like NXTPoint Logistics. Our expert teams smoothly ensure that customers get products when and how they’re expected, removing the logistical burden from e-commerce companies and allowing them to focus on their own core competencies. If you’d like to discuss how we can seamlessly enhance your supply chain, please connect with us.
Key logistical components include the following:
- procurement in which goods are sourced and obtained
- warehousing and inventory management of these goods
- order fulfillment upon request
- transportation and freight management
- final mile delivery
- quality customer service
When each element is efficiently and accurately handled, goods are smoothly managed throughout the entire supply chain and optimally delivered. Because this FAQ refers to e-commerce logistics, goods involved are sold through an online channel rather than having customers go to a brick and mortar establishment to purchase items.
E-commerce logistics services are becoming increasingly in demand as online sales continue to skyrocket. In 2023, online transactions equaled nearly $5.8 trillion in the United States alone. In 2027, this figure is anticipated to exceed $8 trillion. If you’d like our experienced NXTPoint Logistics team to expertly manage your logistics, just let us know. We’ll design a customized plan for your specific situation and unique needs.
The term “3PL” stands for “third-party logistics” in which a company specializing in these services (like NXTPoint Logistics) manages your supply chain needs. In the online sphere, you might hear this referred to as “e-commerce 3pl services.”
NXTPoint offers a wide range of professional e-commerce 3PL services, including:
- Warehousing, distribution, and fulfillment services:
- Transportation and freight management:
- Final mile delivery:
NXTPoint’s flexible service menu empowers you to select precisely what you need, and our expert team will design a personalized program for your company. For more information, please contact us.
I tried to include the ones that e-commerce clients might need.
First, you’ll want an experienced, flexible e-commerce logistics company rather than one that has limited reach, expertise, and resources. NXTPoint leverages more than a century of logistical experience and an expansive suite of services. It’s also important to choose a firm that specializes in the niches your company requires; you can see many of ours in the FAQ answer above: “What is 3PL for e-commerce?” With each niche, we have expert teams with broad knowledge and deep insights into every logistical aspect involved—including transportation and logistics; regulations, compliance, and customs; documentation; and more.
Ensure that the e-commerce 3PL company will provide you with cost savings by negotiating better carrier rates and passing along savings garnered through economies of scale. At NXTPoint, we do exactly that, providing you with great value at less risk, including through but not limited to what you save through shared warehousing options via reduced costs on space, labor, and technology.
Other factors to look for (that you’ll receive at NXTPoint) include flexibility and scalability in services offered to dovetail with your needs during quieter business seasons as well as when you must scale up, perhaps quickly. Our e-commerce logistics company also facilitates your growth into national and even international markets through our well-established networks.
We mitigate risk through our established routes and resources and provide top transparency through our advanced technologies—and we treat your customers as you would, serving as an extension of your brand. To get started, connect with us.
Warehousing, Distribution & Fulfillment
Warehousing and fulfillment services are the backbone of modern commerce, encompassing the storage, sorting, and timely delivery of products to customers. We manage these integral components, ensuring products are available and swiftly and seamlessly reach their intended destinations.
Freight Forwarder & Transportation Management Service FAQs
Our range of transport management solutions, including our freight forwarding services, include:
- Dependable domestic freight shipping and transport services: As a licensed freight broker and asset-based motor carrier, we provide customized high touch/white-glove domestic transport management services: planning, optimizing, coordinating, handling, installing, reporting, and more. We offer full truckload (FTL) and less than truckload (LTL) shipping, padded van transportation, flat bed, heavy haul, rigging services; and more.
- Drayage services: We seamlessly move goods from rail yards and ports to warehousing distribution centers using highly skilled drivers for safe, on-time services. We pull containers, communicate with terminals and ports, and securely deliver the freight. Services include expedited drayage; pier drayage; shuttle drayage; door to door deliveries to retailers; air, rail, and ocean freight forwarding services; chassis and long-haul drayage management; and more.
- Freight brokerage services: We adapt and scale quickly as we bridge a key gap between transportation supply and demand, paying close attention to all of the details and remaining up to the minute on regulatory changes. Specific services provided include door to door delivery; truckload shipping; global freight forwarding services; secure, flexible warehousing; U.S. import customs clearance and documentation; specialized relocation of oversized/heavy items; and end to end supply chain management with a focus on compliance throughout.
- International freight forwarder services: As an international freight forwarder, we provide overseas container shipping and global freight forwarding services with highly vetted warehousing partners around the globe. We’ll be your single point of contact from beginning to end while providing our world-class transportation management solutions. This includes U.S. import customs clearance, drayage, inland trucking, and final mile delivery.
- Parcel Management: working in conjunction with our warehouses, we manage the parcel needs of our customers by leveraging our volume and existing relationships to best fit our customers’ parcel needs.
Reach out to our experts to talk about your specific needs for transportation management services—and then receive world class service!
Freight forwarders like NXTPoint Logistics serve as the intermediary between a manufacturer or other business with shipping needs and the final receiver of the products, serving as the crucial center of a shipment triangle. This process can involve a combination of multimodal transportation options, including road transportation, rail freight, sea/ocean transportation, and air freight. Quality freight forwarders develop solid relationships with partners across the transportation industry, collaborating with them for seamless logistics and negotiating the best pricing for secure, on-time delivery.
Typically, freight forwarders manage large shipment volumes within a single transport and delivery of goods. These transactions can be complex with companies offering excellent transportation management services streamlining and simplifying the process.
When selecting the best firm for freight forwarding services for your business, there are several issues to consider. First, ensure that the transportation management solutions being offered match your needs. Does this company handle the types of goods you’ll ship from your location to the recipient destinations? Do they offer the shipping modes you need and/or prefer? What about customs documentation and compliance? If you have high-value goods, what are the limitations of liability and what coverage options exists? Packaging and labeling? What else is on your list of requirements? Will they customize their transportation management services to your needs?
You’ll want to ensure that the freight forwarders of choice are experienced, overall, and have expertise in the geographic areas that matter to your business. This can be especially true if you’ll be involved in international freight forwarding because that involves specialized knowledge from the freight forwarding services, including but not limited to customs requirements, and also means that they must have a strong global network. At NXTPoint Logistics, we have one with a presence in more than 180 countries with a well-established community of international freight service partners—including in some of the world’s most remote corners. Plus, when choosing a freight forwarding service, consider locations where, in the future, you may expand.
Choose a freight forwarder that offers transparent, competitive pricing and, while you’re weighing your options for a company for freight forwarding services, make sure they’re willing to discuss what goes into their quoting process. This can include the type of products being shipped; the shipping modality; how much the goods weigh and their volume; fees for services such as packaging, labeling, and storing the products plus those for customs management; and so forth.
Find out how you’ll communicate with your freight forwarder as they provide your transportation management services. What technologies will they use? Finally, investigate the reputation of the freight forwarder, including their reliability and ability to consistently meet requirements on time.
You can count on all of the above at NXTPoint Logistics with our transportation management solutions. We streamline our logistics, delivering your assets on time in a cost-effective way. We have a dedicated team of experts in freight handling and a large network: domestic and international. Plus, with NXTPoint Logistics, you’ll benefit from our tech-advanced operations.
We handle freight both domestically and internationally. Within the United States, we provide customized domestic freight shipping and transport management services from start to finish: from planning and coordinating the shipments to handling and delivering the goods and providing real-time reporting. More specifically, we offer both full truckload shipping and less than truckload shipping along with additional services that include padded van transportation and flat bed, heavy haul, and rigging services. As an international freight forwarder, we leverage the power of our enormous network of highly vetted warehousing partners to provide overseas container shipping and freight forwarding services. Our transportation management solutions include custom clearance, inland heavy haul trucking, and final mile delivery, and we offer peace of mind as we serve as your single point of contact.
We also offer drayage services in ports and railyards, handling the freight as we deliver the goods to designated distribution centers. Specific services offered include expedited drayage; pier drayage; shuttle drayage; door to door deliveries to retailers, air, rail, and ocean freight forwarding services; chassis and long-haul drayage management; and more. We also serve as a freight broker, providing a range of services: door to door delivery; truckload shipping; global freight forwarding services; secure, flexible warehousing; customs clearance and documentation; specialized relocation of oversized/heavy items; and end to end supply chain management.
When you choose a transportation management company, having access to all of the services listed above means that you can proceed with confidence with your freight handling needs—knowing that your vendor of choice can flexibly handle the full range of what you require. Here’s how.
When your transportation management company has a broad global reach, international freight forwarding means that you can send products to countries around the world; at NXTPoint Logistics, you can count on trusted warehousing partners along with our ability to reach even remote spots on the globe. As desired, you can also expand your reach to new locations.
The ability to benefit from full truckload and less than truckload transportation gives you greater flexibility. With FTL shipments, you can benefit from maximum cost efficiencies; with LTL, you have the ability to make urgent shipments even if the truckload is not full.
The final mile is the distance a product undertakes from the warehouse facility to the end consumer and, when the mileage is less, this translates into better cost efficiencies and the ability to deliver goods more frequently at higher speeds. This can also enhance the satisfaction of the companies receiving your goods, which can improve your business reputation and contribute to its growth.
NXTPoint Logistics offers all of these services and much more. We can customize our services to dovetail with your needs.
3PL Warehousing, Distribution & Fulfillment Services FAQs
“3PL warehouse” stands for a “third party logistics warehouse.” This business model allows for companies like yours to outsource their supply chain and logistics needs to experts like NXTPoint Logistics where we seamlessly handle inventory storage and fulfillment needs. We safely and securely hold inventory; provide enhanced inventory management in flexible, compliant ways; fulfill orders; and accurately and efficiently ship your inventory to your customers. By leveraging our 3pl warehousing and distribution expertise, you can focus on growing your business—confident that your warehousing and logistics are being optimally managed—while saving money on equipment, labor, and more.
To understand the concept of 3pl warehouse services more fully, it can help to consider what this doesn’t involve. This isn’t the same as a company maintaining their own private warehouse and handling all of the work and expenses associated with that endeavor. Instead, with 3pl warehouse services, you can take that responsibility off your hands, outsourcing it to experts.
3pl warehousing and distribution is the smart choice when you want to focus on your core business rather than storing, managing, and shipping inventory. It also makes sense if you currently have a private warehouse and you’re running out of inventory space or are looking for a more efficient, flexible, and cost-effective model. In other words, if you no longer want to be handling warehousing and fulfillment tasks yourself, outsourcing these services to a 3pl warehouse can be an ideal solution. You may also decide to switch to a 3pl warehouse when you’re expanding your reach, geographically speaking, and want to choose the optimal routes to get your products from your business to the customers you serve. Or, your geographies may remain the same but you’re manufacturing or otherwise having more stock because of increasing demand for your products. To discuss your business needs for warehousing and fulfillment services with an expert, just reach out!
The warehousing and logistics world has become increasingly more complex as companies have become interconnected to one another in intricate ways and as they gain a more global reach. This situation was further complicated during the pandemic years, causing companies to need to create enhanced supply chain and logistics strategies. With so many factors involved in these strategies, no one system works for all companies, and it can take plenty of professional analysis to determine what is best for your business. Fortunately, 3pl warehousing and distribution experts like NXTPoint Logistics come to the rescue, seamlessly handling warehousing, distribution, and fulfillment services in today’s multiplex world.
Our services include:
- 3pl Ecommerce fulfillment and distribution to ensure timely delivery that promotes trust and customer satisfaction
- B2B order fulfillment to streamline and strengthen operations while efficiently boosting fulfillment to retailers and other businesses
- Shared and dedicated 3pl warehousing services for cost effective storage and streamlined logistics support
- 3PL Value Added Logistics Services in Warehousing & Distribution services to scale your business operations to meet demand, lower overhead costs, boost product quality, and maximize profits
If these 3pl warehousing and distribution services would enhance your business, please contact us.
Absolutely! First, you can avoid or eliminate in-house expenses that are required to manage all the supply chain and logistics functions while paying only for your share of the shared warehousing space provided in the 3pl warehouse. As your needs change, flexible warehousing and fulfillment services allow you to scale up or down as needed to match demand to avoid unnecessary expenses.
3pl warehousing and distribution experts can efficiently and cost effectively provide their services—ones that they specialize in providing—freeing you up to focus on growing your business and maximizing profits. This also gives your business time and space to investigate other cost-cutting measures that will benefit your company.
NXTPoint Logistics has a well-established transportation network, using today’s top technologies to smoothly get your inventory where it needs to be: on time and in excellent shape, which can boost customer satisfaction. We have invested in Korber One, a tier-1 warehouse management system (WMS), so you don’t need to cover those costs yourself, and we leverage this tech for the most efficient and cost effective distribution services possible.
We do. Besides offering traditional warehousing, logistics, and shipping, our 3pl value added services allow us to create a customized experience that’s targeted just for you. You can benefit from scaled services to match your levels of demand along with personalized services that include:
- Customized packing and labeling
- Reverse logistics to manage returns, refurbish items, and recycle/dispose of products
- Distribution services that are specifically designed for your business
- Inspection and kitting services
- Postponement and product adjustments
- Rework and test services
- Temperature controlled, food-grade certified, and medical-compliant storage
Plus, we remain thoroughly up to date with regulatory requirements and can educate you on best practices to reduce risk.
You can select the services that fit your needs without paying for whichever add-ons don’t dovetail with your requirements. Our professional team is highly experienced in constructing just the right mix of services for our clients, and they’ll be happy to do the same for you.
With NXTPoint Logistics, you benefit from scalability, flexibility, and great service. We quickly adapt to market-driven needs, responding rapidly. NXTPoint Logistics combines the benefits of a large 3pl warehousing and distribution company with a smaller one, providing you access to experts and resources without requiring long-term commitments or volume guarantees. Our specialized engineers, compliance experts, and other professionals will augment your resources with our agile technology providing your business with unmatched adaptability. We collaborate with other logistics providers, too, to strengthen your supply chain.
So, when you want and need exceptional services from a 3pl warehouse, which includes solutions tailored just for you, with a commitment to quality, health, and safety, choose NXTPoint Logistics.
Logistics Manufacturing FAQs
We offer sub-assembly, kitting, sequencing, and other services to optimize your manufacturing process. Our expertise helps reduce costs and streamline operations.
Yes, we have dedicated space and staffing to handle product customization, sub-assemblies, kitting, and more - allowing you to focus on your core of manufacturing.
Definitely. Our warehouses can store components until needed, then customize and sequence products to reduce lead times.
Our robust Warehouse Management System (K1E) provides real-time visibility and consolidated reporting across all your warehouse locations.
We utilize a Tier-1 WMS named Körber One (commonly referred to as K1E and formerly known as ‘HighJump’) to enable inventory optimization, order processing, and warehouse task management.
Yes, through EDI and our customer portal you get 24/7 access to inventory levels, shipments, and reporting across your supply chain.
We coordinate all modes - LTL, FTL, parcel, intermodal, ocean, air. Our freight experts optimize mode and carrier selection for your needs.
Definitely - we identify distribution network optimizations to reduce costs and transit times across your supply chain.
Our technical teams seamlessly integrate your systems via EDI, API, and flat file transfers. This enables order automation and data sharing.
Reverse Logistics FAQs
Yes, we can haul away old or used products when delivering new products to your customers.
We offer several options when collecting returned products. We can store it locally in one of our over 100 warehouses around the nation, we can ship it back to your warehouse, we can send it directly to the manufacturer or we can dispose of the product. For furniture, we offer onsite minor repair services in many of our warehouses as well.
Threshold Delivery FAQs
Threshold delivery is a type of final mile delivery where packages are placed in the first dry area of a home or business, such as the lobby of a commercial building, a garage, or foyer of a residence.
Through our last-mile tracking technology platform, Synoptic, our team of delivery experts digitally obtains signatures, sending proof of delivery details directly to your personalized Synoptic dashboard for easy one-step tracking.
First, these services are both forms of final mile—or last mile—delivery. So, what is threshold delivery? This is final mile delivery where our expert team will place packages in the first available dry area to protect the goods in efficient ways. This includes threshold home delivery (which can include delivering packages to the residents’ foyers) as well as commercial applications, which could include delivery to a business lobby or garage.
White glove delivery, meanwhile, is something different. It involves the final mile delivery of oversized goods, ranging from furniture to appliances and mattresses to electronics, exercise equipment, and more. This service can also include the assembly and installation of these oversized goods along with deluxing the delivered goods, furniture repair, removal of goods, and reverse logistics.
If you know what services you need, just reach out. Or, you’d like to discuss what services would fit your needs, we’d be happy to discuss options to create a personalized solution.
NXTPoint Logistics offers both threshold services for businesses and threshold home delivery. This last mile delivery service puts packages in a dry, secure area on the premises to protect them against damage, theft, and weather-related events.
To smoothly schedule appointments, we use Synoptic, which is a proprietary software for last mile deliveries. This software also allows customers to know when deliveries should arrive, which improves customer satisfaction with the delivery experience. We obtain customer signatures digitally with each delivery, which allows you to track them—scheduled, in transit, and completed deliveries—in real time and gain transparent insights into the final mile delivery. You’ll benefit from seamless one-step tracking as we directly send proof of delivery details to your personal dashboard. When you partner with NXTPoint Logistics, you’ll have more issue resolution control.
Contact us to discuss your specific needs.
In general, factors that go into the cost of threshold home delivery services include the weight of the packages with more weight equaling higher costs. Dimensions also matter with larger sizes of packages taking up more room in the truck. Distance is another factor because more mileage equals the need for more fuel. As another factor, how quickly the package is set to be delivered can make a difference with faster delivery increasing the price.
Because each shipment can have a different mix of these factors, there’s no one single answer to this question. NXTPoint has big negotiating power, and we get our customers the best prices available. So, to get answers about your specific threshold home delivery costs, please provide us with the details.
Threshold delivery is one type of final mile delivery services that are expertly provided by NXTPoint Logistics. Others include the following:
- White glove delivery: This focuses on oversized goods delivery, which could include furniture, mattresses, electronics, appliances, exercise equipment, and so forth. Additional features of white glove delivery include the assembly and installation of delivered goods, deluxing, furniture repair, removal of items, and reverse logistics.
- Room of choice delivery: With this last mile delivery service, customers can choose the specific room where carriers will place their oversized packages. This gives customers greater flexibility to boost satisfaction.
- To the door delivery: This service provides delivery to the front entrance of your customers’ homes or business locations: the front door, porch, or driveway.
- Reverse logistics: You can reduce your supply chain challenges when you use the same provider for last mile deliveries and reverse logistics services. When NXTPoint delivers new products to your customers, we can also remove used ones as a haul away service or to process returns to their final disposition status.
- Exception management: Although NXTPoint has an excellent track record of on-time deliveries, delays can occur with weather issues, holidays, customs delays, damaged or missing labels, or a lack of someone available to accept the package. To reduce pain points for an enhanced customer experience, we offer tech-driven exceptional management solutions, including NXT Star, to improve visibility and save your company money.
- Value-added last mile services: These include the assembly of large and bulky products, installation, and so forth.
Your company will likely need a unique mix of these last mile delivery services. Our logistics experts will gladly design a program to precisely meet yours. Contact us to talk about the specifics.
First consider the answer to this question: “What is threshold delivery?” It’s a form of final mile delivery that can be used for threshold home delivery and for deliveries to businesses. If this is the kind of flexible delivery service you need—and you want safe, secure delivery in the first dry area available (the first dry area could be a commercial lobby or garage or a resident’s foyer)—then this sounds like the right kind of service for you. To find out more and to tailor a program for your specific needs, please contact us.
Our safe and secure threshold delivery provides next-level service with more visibility into the last mile delivery process. Our modern Synoptic technology solution makes scheduling your deliveries simple, and you benefit from real-time final mile delivery tracking. This includes seamless updates on scheduled, in transit, and completed deliveries. If there’s ever an issue, you have more control over its resolution.
NXTPoint Logistics effectively acts as an extension of your brand as we properly handle and deliver products in ways that satisfy customers and protect your brand reputation. Backed by our parent company, Suddath®, we leverage their century-plus of experience in going into people’s homes, business, and other personal spaces to provide the ultimate in customer service that’s delivered with a smile.
Plus, we design personalized programs to dovetail with your specific needs with a broad range of services designed to meet them. Let’s talk! We look forward to serving you.
Room Of Choice Delivery FAQs
Room of choice delivery gives customers the option to select one room where last mile carriers can deliver oversized packages.
No, room of choice delivery does not include removal of packaging, assembly, or setup. Our white glove delivery offers an extended menu of services including assembly or installation, deluxing and removals.
Yes, using our proprietary Synoptic technology, we track and record all deliveries using customer signature for room of choice delivery.
Yes, a signature from someone 18 years or older is required at delivery.
To-The-Door Last Mile Delivery FAQs
To-the-door delivery is a contactless transportation of products from facility to the front entrance of a consumer’s home or place of business.
Through our proprietary last mile technology, Synoptic, packages can be tracked and managed in transit. Upon delivery, photo confirmation is uploaded into Synoptic and the customer is alerted with a notification confirming the destination, time and specific location.
One of the best features of Synoptic is real-time, visible access into the last-mile journey. At drop-off, the transporter takes a photo of the package and instantly uploads it to your personalized dashboard.
Yes, to best serve our customers we offer a variety of final mile delivery solutions based on our client’s needs including threshold delivery, room of choice delivery and white glove delivery services.
Last Mile Delivery FAQs
The last mile delivery process, in many cases, is the final leg of the transportation of goods to an end consumer or business. It includes the shipping of items from their point of origin to a warehouse or distribution partner to then execute this last mile delivery service. Last mile delivery can include special services such as inside delivery, assembly, installation or debris removal depending on service level, however, all last mile deliveries have a driver team providing customer service while representing your brand.
At NXTPoint, our customers get consistency in this process with our expertise in heavy goods delivery including furniture, mattresses, appliances, exercise equipment and other commodities that may require special handling. Above all, NXTPoint Logistics understands we are your brand’s customer experience resource and delivers an exceptional customer experience at every stage of the process.
Last mile delivery is a dynamic service that can be customized to a customer need. NXTPoint understands that last mile delivery is not a “one size fits all” type service and customer requirements vary. We take consideration to point of origin, warehousing needs, destination and specialized services when building a program for you. With a variety of service levels, NXTPoint Logistics offers a pricing program that meets your needs.
Last mile delivery tracking is used to communicate with customers and their consumers about when products will be delivered. While many last mile delivery companies offer some level of technology, NXTPoint’s proprietary Synoptic technology offers more visibility into the home delivery process and faster issue resolution, resulting in an increase in customer satisfaction and reduced customer service expense.
NXTPoint offers a variety of services from comingled or multi-client solutions to dedicated services to best meet our customer’s needs. NXTPoint Logistics’ robust combination of owned assets and partner delivery network gives our customers the ability to plug into existing freight flows with other like commodity customers, while our best-in-class recruiting and driver retention programs make the assembly of a dedicated final mile delivery fleet configurable to each individual client.
White Glove Delivery FAQs
White glove delivery of oversized goods can include assembly, installation, deluxing, furniture repair, removals and reverse logistics of products like furniture, mattresses, appliances, exercise equipment and electronics.
Yes, in addition to delivering packages inside the home or business, our team of experienced professionals provides white glove assembly service and installation for customers.
Yes, after seamless assembly and white glove installation, excess packaging material is removed for a hassle-free customer experience.
Yes, to best serve our customers we offer a variety of final mile delivery solutions based on their needs including to-the-door delivery, threshold delivery, and room of choice delivery.
Third-Party Logistics Company FAQs
When you need both flexibility and strength in one 3PL company, NXTPoint Logistics is the answer. We provide you all the reach, scalability, resources, and industry leading TMS & WMS technologies of a large 3PL company, complemented with the attentive customer service and agility you would expect of a smaller 3PL.
While most 3PL logistics providers offer standard services like warehousing, transportation and fulfillment, NXTPoint Logistics sets itself apart by:
- delivering flexible solutions specially tailored to your business, leveraging deep experience and expertise in a broad range of vertical industries
- delivering specialized project management, managed logistics and value-add services that help take your business to the next level
- going the extra mile as a collaborative partner that takes care of you, your customers and your brand
No matter the size of your organization, you will have access to experts and resources that are often available only to major clients of other companies. We value every opportunity to help businesses grow and succeed with our full range of services and solutions customized to your needs, from freight brokerage and fulfillment services to last mile delivery.
Our ability to tailor our 3PL logistics solutions to your precise needs means that your costs will be in proportion to those needs. We can also scale our resources to adapt to changes in your business or marketplace, whether you need just a single service, such as warehousing distribution, or a complex solution that integrates fulfillment warehousing, logistics management, transportation brokerage, and more.
Our primary locations, diverse services and vetted partner network enables us to offer simpler, consistent and more streamlined processes that deliver efficiencies and savings. When you work with NXTPoint Logistics, you won’t be paying for the markups and layered costs that other logistics companies must charge.
Yes, thanks to our industry-leading, innovative technology that ramps up the speed and increases the accuracy of critical information. With NXTPoint as your specialized logistics 3PL partner, you can better manage your products’ journey or your project with benefits such as real-time fulfillment warehousing and inventory management through our Tier-1 WMS. You will have unprecedented visibility, consistency, and control of your supply chain from manufacturer to final destination.
We’re able to further reduce risk by being able to meet strict quality control standards in our tightly controlled company-owned locations and quickly adapt to your changing organizational and regulatory requirements. Our owned locations also give us the direct ability to provide market-leading health, quality, and safety performance.
Logistics companies play a role in the planning, implementation, and management of the supply chain for goods transported around the world. Some supply chain companies provide the software needed for these intricate processes while others may provide high-level global logistics services. Some specialize in supply chain logistics for B2B shipping and fulfillment warehousing while still others focus on transportation logistics. At NXTPoint Logistics, we offer a complete supply chain solution through our broad menu of logistics services, including warehousing fulfillment services, FF&E logistics for restaurants, hotels and resorts, convenience stores, retail, last mile delivery services, transportation and freight forwarding.
NXTPoint is a leading 3PL warehouse and logistics company that provides unsurpassed solutions, including industry-leading technology to increase your company’s performance while reducing cost, friction and risk. You will benefit from tailored solutions uniquely designed for your business, leveraging a flexible and scalable approach and a wide breadth of services from first mile to final mile.
Why Choose Us:
Alignment with Your Business Strategy and Objectives
We listen and understand your needs to deliver flexible, customized solutions for your unique business requirements.
Protecting You, Your Customers and Your Brand
We provide the highest level of care, mitigating risk and keeping your business secure, safe and compliant.
Collaborative Partnership
An engaged and proactive partner who understands and adds value to your business, working as an extension of your team.
Specialized Expertise
Benefit from our highly skilled and accomplished team with extensive experience across a variety of supply chain disciplines, industry verticals and best practices.
Dependable and Reliable
We’re committed to providing the highest level of service and support every time supported by proven processes and methodologies such as ISO and a best-in-class Quality Management System (QMS) program.
Consultative Approach
We will drive continuous improvement on cost, quality and performance through best practices, innovative methodologies, strategic insights and robust real-time data insights aimed to improve your business ROI.
At a high level, you’ll want a third party logistics provider that seamlessly, safely, and securely receives and warehouses your inventory; manages it well while in storage; accurately picks and packs orders when receiving requests; efficiently and cost effectively ships orders in ways that build and then maintain customer trust and satisfaction; and handles returns well.
More specifically, after a 3pl logistics company of choice accepts—or “receives”—products, they should keep careful records of what products they have in what quantity, storing them strategically for ease of retrieval. While the products are in storage, they should be well managed. When an order is placed, the 3pl logistics company should make it easy to request shipments, ideally using software that makes the process as smooth as possible.
The warehouse team would then receive a picking list, gathering together the right products in the correct quantities before using quality materials to wrap the items and negotiating shipping prices to get the best deals to transport them safely and securely. Quality third party logistics providers can also offer 3PL value added logistics services that can range from custom labeling to kitting and much more.
Looking for a 3pl logistics company that offers the 3pl services your company needs is important—and so is the experience and reputation of the provider. If you outsource to a third party logistics provider, it’s crucial that they have the expertise and finesse to handle your inventory and fulfillment in ways that you can trust.
You’ll also want a third party logistics provider that can expand and scale with you as your company’s reach does—both geographic reach and in inventory volume—and flexibly adapt to circumstances such as your company’s seasonal demand. As one more factor, the provider you choose should provide competitive pricing for the services they offer.
First, working with the right 3pl logistics company, like NXTPoint Logistics, will save you two of your most precious resources: time and money. You will no longer need to invest capital into maintaining your own logistics network or provide the labor. Quality providers like NXTPoint specialize in logistics and have extensive networks of relationships; because of these relationships, they can often negotiate better pricing, which they can pass onto your company in the form of discounts.
Plus, as far as the warehousing portion of the third party logistics provider’s services, you only pay for your space; contrast that arrangement to owning or renting a warehouse that may often have empty shelves (whether it’s because your business is in a time of reduced manufacturing or if it’s because product demand has increased), and you can easily see the 3pl benefits.
Here is another key benefit: you can leverage the expertise of the 3pl logistics company, which can include regulatory knowledge, best practices, transport/import/export documentation, and much more. All of this allows your company to focus on your core business and of growing it in ways of your choice.
A quality 3pl logistics company provides flexibility to mesh with your business’s supply and demand; there are no redundancies when sales and shipments are down and, as needed, the 3pl logistics company can rapidly respond to demand surges. When your business chooses an experienced third party logistics provider with a wide network, this can help you to enter new markets.
Then, when all of the logistics are seamlessly handled, this can boost customer satisfaction, which can translate into increased sales and positive word of mouth business marketing.
When you choose NXTPoint Logistics, you can count on alignment with your business objectives as we mitigate risk and fulfill your logistics strategy. You’ll benefit from our specialized experience across supply chain disciplines and industry verticals. We’re extremely reliable, using proven processes such as ISO and a world-class quality management system program. Throughout, we focus on saving you time and money as we provide real-time insights into your logistics.
Companies in a wide range of industries benefit from 3pl services: from manufacturing firms to retail and restaurant establishments, pharmaceutical/medical companies, ecommerce, industrial manufacturing companies, hospitality establishments, gaming and tech businesses, and much more. Any time that a company ships some sort of product and would like to focus more on their core competencies and less on figuring out how to warehouse, manage, and fulfill on inventory orders, they should consider a 3pl logistics company.
If you currently rent or own a warehouse facility and oversee inventory management and shipping functions, it can make sense to analyze the costs and benefits of continuing to do so. Quite often, it’s a better business move to use a third party logistics provider. By using 3pl services, you no longer need to worry about running out of warehouse space—or wasting money by having empty shelves in the facility. You no longer need to hire and oversee an inventory management/logistics team, and it’s no longer your job to negotiate shipping prices. Instead, you can outsource these functions to the professionals and leverage their expertise.
Here’s another time to consider a third party logistics provider: you’re expanding your geographical reach and need more logistical support or you want an experienced logistical partner to open doors for your expansion through their connections and networks. Or maybe the amount of inventory you’re managing and shipping is increasing, and you need professional support to keep servicing your customers.
Or, you may just want to explore the possibilities! No matter which category you fall into, if you have questions or want to discuss options, contact our 3pl expert team.
If you belong to industry associations or have connections with colleagues who would be willing to share recommendations for a 3pl logistics company, it makes sense to create a list of possibilities. Ask people who recommend companies to share what they like about the third party logistics provider.
You can then explore the companies on your list, making sure that they offer the 3pl services that your business needs, and that they’re scalable and adaptable to accommodate fluctuating demand, growth spurts, and so forth. What technologies do they use?
How long has this third party logistics provider been in business? What references and testimonials can they provide? What customizations and value-added services can they offer your company? You don’t want a 3pl logistics company that can’t adapt to your needs, especially in today’s rapidly evolving supply chain world. Ask them how they can save your company time and money and any other questions that are important to your business.
NXTPoint Logistics checks all of these boxes, strengthening your supply chain and its resilience through outstanding warehousing, inventory management, and logistical services. We offer the resources and support that big third party logistics providers do while offering you the personalized 3pl services associated with smaller companies. From the first mile through the last mile, we offer exceptional services and support. To hear more about the NXTPoint Logistics difference, please contact us online. We’d be happy to listen carefully to your business 3pl logistics needs and recommend targeted 3pl solutions that fit your company’s goals for:
Yes! NXTPoint Logistics offers threshold delivery as well as a full suite of last mile delivery services
Warehousing, Distribution & Fulfillment
Warehousing and fulfillment services are the backbone of modern commerce, encompassing the storage, sorting, and timely delivery of products to customers. We manage these integral components, ensuring products are available and swiftly and seamlessly reach their intended destinations.
Talk to a supply chain expert about your logistics and supply chain needs.
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Case Study
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FAQs
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Talk to an expert about our last mile logistics solutions.
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Our Services
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Case Study
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Talk to an expert about our last mile logistics solutions.
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Our Services
Case Study
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Learn more about our last mile delivery solutions today.
From First Mile to Last Mile, We Have You Covered
Specialized Logistics Services
Transportation & Freight Management
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Warehousing, Distribution & Fulfillment
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Logistics Project Management
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Final Mile Delivery
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Case Study
Project Management for McDonald’s Net Zero Energy Restaurant
After successfully helping to manage nationwide technology roll outs, McDonald’s knew NXTPoint Logistics had the integrated approach to ensure this first-of-its-kind restaurant opened on-time.
Ready to get started? Talk to an expert about your logistics and supply chain needs.
Case Study
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Section Title
Nationwide Locations
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Our Clients
As part of our value-add services, we offer a complete solution for your reverse logistics needs. Our reverse supply chain services include:
- Return to store or customer warehouse
- Store in our 100+ warehouses around the nation
- Dispose of items with options for recycle and environmentally friendly solutions
- Donate with management of the donation receipt capabilities for your financial benefit
Talk to an expert about our last mile logistics solutions.
Final Mile
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Our Leadership
Our Technology
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Kenny W.
A Home Depot Customer
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Products Delivered Annually
Products Delivered Annually
Products Delivered Annually
Products Delivered Annually
Products Delivered Annually
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Perdue, a Suddath Company, is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Click here to view Equal Employment Opportunity Posters. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email humanresources@suddath.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please email humanresources@suddath.com.
Our Leadership
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Health and Insurance
We offer comprehensive health plans including medical, dental, vision, life, disability, health savings account, paid time off and much more.
Retirement
Take advantage of our 401(k) retirement savings to prepare for your future. Our company match makes it easier to get there.
Wellbeing Program
Maintain a healthy lifestyle with our well-being incentive program, which focuses on physical health, financial fitness, career progress and community service.
To Door Delivery
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To Door Delivery
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To Door Delivery
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Nationwide
Home Delivery
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Assembly
& Installation
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Reverse
Logistics
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B2B Retail
Distribution
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Furniture
Repair
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