Last Mile Threshold Delivery

With NXTPoint Logistics' last mile delivery services, you can rest assured that your shipments will reach your customers safely and efficiently. Our trained professionals act as an extension of your company, ensuring that delivery day becomes a positive and seamless experience for your customers. Whether you need threshold delivery to bring packages into a secure, dry area, or specialized room of choice delivery, we protect purchases from weather, theft, and damage by ensuring they’re delivered inside the home or business.

We enhance the delivery experience through our proprietary final mile software, Synoptic, which simplifies appointment scheduling and provides real-time tracking. Every delivery includes a pre-scheduled time slot and requires a customer signature—captured and tracked digitally—so you always know when a delivery is complete.

For even greater support, we offer specialized solutions such as white glove delivery, technical installation services, exception management, and comprehensive reverse logistics programs to handle returns smoothly.

  • Delivery to the most accessible secure, dry area of a home or business
  • Flexible delivery window
  • Signature required
  • Real-time delivery tracking

Secure, Next-Level Delivery

Faster Issue Resolution for White Glove Final Mile Delivery

More Visibility into Threshold Delivery

NXTPoint is committed to complete visibility throughout the last-mile delivery process. That’s why we developed our innovative Synoptic application, which makes it easy to schedule your customers’ deliveries while giving you more insight into the final mile process. Get real-time delivery tracking, updates on scheduled, in-transit and complete deliveries, and more control over issue resolution when you partner with NXTPoint.

Last Mile Customer Service

Better Customer Experience

A poor delivery experience can ruin customer relationships and damage your brand’s reputation. That’s why NXTPoint’s people-powered, customer-driven approach is such a game-changer for our customers. Backed by our parent company, Suddath®, we have 100+ years of experience in carefully making successful deliveries in very personal spaces like people’s homes and businesses. Our teams are trained on how to properly handle and deliver products, as well as soft skills to improve the overall customer service experience. Greeting customers, respecting each home or place of business, and ultimately delivering service with a smile set us apart and help to create an exceptional experience — every time.

Threshold Delivery FAQs

NXT Point Final Mile

Learn more about our tailored final mile delivery services options.