Final Mile Home Delivery
Accurate, Timely Final-Mile Solutions in Orlando, Florida
Secure, efficient, and cost-effective final-mile solutions enhance the reputation of your brand, which is precisely what our Orlando 3PL services provide. Whether you’re delivering furniture, mattresses, appliances, fitness equipment, or other bulky, heavy, or oversized goods, we serve as a valuable extension of your team as we deliver items to homes and businesses.
We proactively devise customized solutions for optimal business and home delivery services with backup plans and workarounds to minimize disruption. Our team handles cargo with exceptional care and leverages the industry’s most innovative final-mile technology for the best customer service possible.
NXTPoint maximizes our capacity for flexible last-mile delivery services through a blend of owned and operated assets (more than 35 owned and 250+ partner locations) with a trustworthy network of warehousing, transportation, and compliance partnerships. We provide adaptable, scalable solutions for B2B and B2C businesses that are tailored for a client’s unique needs. This includes warehousing, distribution, and final-mile transportation services, available as dedicated services or multi-client hubs.
We provide a robust range of services, including:
- White glove delivery: Select exactly what your business needs for transport of oversized goods (appliances, electronics, furniture, mattresses, exercise equipment, and more) along with services for inspection, assembly, deluxing, furniture repair, removals, swaps, exception management, and more. You’ll benefit from rapid response from our dedicated contact center for true concierge service.
- Room of choice delivery: This Orlando final-mile delivery solution allows your customers to instruct where our skilled teams should place the items we deliver.
- Threshold delivery: With this option, we’ll place packages in a dry, secure area. This helps to protect them from theft, weather, and damage.
- To-the-door delivery: Glean crucial insights and real-time data about delivery status through our Synoptic technology.
- Reverse logistics: Our cost-effective solutions simplify complex processes for oversized goods. In addition to returns, our reverse logistics solutions include haul-away services, environmentally friendly disposals, repacking for goods intended for repurposing, and more.
- Exception management: We specialize in managing situations when weather events, holidays, customs delays, or missing or damaged labels cause delivery delays. We’ll promptly communicate with and respond to your customers for peace of mind.
- Value-added final-mile delivery solutions: From basic and complex assembly to installation, targeted deliveries, haul-aways, and more, NXTPoint provides the services you need to create exceptional delivery experiences.
Reach out for a professional consultation with our experts.
Video
Take a Look Into Our Final-Mile Delivery Process
Ready to see for yourself how we provide outstanding customer service in the final mile? Watch this video for an example of the care we take when making deliveries. The same philosophy applies to our installation and assembly services—and in all we do. We positively reflect each client’s brand in each action we take, providing quality customer experiences that further enhance your reputation.
Complete Menu Of Last Mile Delivery & Logistics Services
White Glove
Delivery to any area within a home or business including setup, deluxing, assembly, removals and more. Includes a flexible white glove delivery schedule and confirmation of delivery signature.
Room of Choice
Room of choice delivery to a specified area in a home or business with flexible delivery schedule and signature confirmation.
Threshold
Threshold delivery to the first secure area including flexible delivery schedule and confirmation of delivery signature
To-the-Door
To the door delivery to front door, driveway or porch with options for no appointment or signature needed and photo taken at time of delivery.
INNOVATIVE TECHNOLOGY
Orlando Last-Mile Delivery Services: Transparency Through Technology
Our proprietary Synoptic technology provides clear, real-time visibility into your supply chain. This user-friendly platform seamlessly tracks inventory management, transport, delivery, and receipt of goods while also providing visibility beyond delivery, such as during reverse logistics. You’ll benefit from efficient, cost-effective service that puts customer needs and issue resolution at the forefront.
Orlando Last-Mile Delivery FAQs
Definitely! In fact, Orlando is the only quinti-modal transportation hub in the entire country. Besides the road/rail, ocean, and air options available, Orlando is also a space travel epicenter. The city houses the Orlando International Airport, is served by the Florida Central Railroad, and features I-4, SR-408, SR-528, SR-417, Florida State Road 429, and other highways for short- and long-haul trucking.
At the center of NXTPoint Logistics’ operations in Orlando is our 70,000-square-foot, Class A warehouse, located within five minutes of the Orlando International Airport.
Each situation is unique. In each case, NXTPoint negotiates the best pricing for the customer within the required timetable. As we customize our final-mile solutions, factors we consider include points of origin and destination, specialized requirements, warehousing needs, and more.
Let us know when you need a personalized program for your company’s business or home delivery services. We’ll transparently design one specifically for your needs, budget, and schedule.
The biggest challenge with designing optimal last-mile delivery service is finding the sweet spot between two competing desires. Customers want fast deliveries at a low cost. However, the final mile is the most expensive part of the supply chain and can account for 53 percent of expenses.
The solution: Devising the most efficient, cost-effective, accurate last-mile deliveries possible. To provide them, NXTPoint leverages our extensive experience; deep, wide, and niche areas of expertise; and cutting-edge technology. Our Florida final-mile solutions come with the best rates to provide on-time, on-budget deliveries to satisfy customers.
This involves real-time monitoring of packages so that all parties of the transaction can have clear insights into its progress and anticipated delivery time. This can be especially important during the last mile when customers may want to be on site on arrival. Final mile delivery tracking facilitates clear communication, seamless deliveries, and peace of mind.
Our logistics team at NXTPoint will design last-mile solutions for your company that mesh with your budget and timetable—with each set of requirements being unique. Please reach out for a customized program that dovetails with your needs.
In general, metrics to consider include on-time and on-budget delivery rates; cost per delivery; low number of missed deliveries; productivity rates per driver; capacity utilization; and customer satisfaction. When you partner with NXTPoint, we’ll personalize a program to meet the metrics that matter to your company.
NXTPoint works with some of the most prestigious brands in the world to deliver exceptional delivery experiences thanks to the following capabilities:
- Extensive experience, leveraging more than a century in logistics
- Exceptional service that combines the in-depth resources, reach, and capabilities of a large logistics firm with the scalability and responsiveness of a smaller one
- Specialized expertise, from compliance professionals to engineers and more
- Robust partnerships that foster a large supply chain network
- World-class technology that provides real-time visibility
- Scalability and agility to rapidly respond to market changes
- No long-term commitments or volume guarantees required
- Expertise in multiple industries, including manufacturing, e-commerce firms, restaurant, retail, hospitality, healthcare, industrial, food and beverage, commodities, and gaming and tech companies, and more
- Outstanding customer service that serves as a positive extension of your brand
Plus, we never provide cookie-cutter solutions. Instead, we design customized programs to meet your unique requirements. Please reach out for a professional consultation with our experts.
