Consolidated FF&E Logistics for Retail Store Fixtures Rollout

Challenge

Facing challenges with vendor management inconsistencies and a lack of transparency in inventory migration, the world’s largest home improvement retailer needed an evolved supply chain that could mitigate these issues and avoid significant losses in shipping.

In optimizing its store fixtures rollout, the retailer needed an optimized plan that boosts visibility, streamlined order processing, and ensures timely delivery to multiple locations. The task was to refresh bath department aisles with new hardware, including showerheads, towel bars, faucets, toilet paper holders, and bath accessories. Managing this complex project would require a reliable 3PL company with the resources, reach, and expertise to design a logistics plan that covers every touchpoint of the supply chain journey.

Solution

As a well-resourced, national 3PL company with 100+ years of experience, NXTPoint Logistics provided the retailer with a logistics plan that consolidates their supply chain needs under one roof. From order management to final mile delivery, NXTPoint crafted an unparalleled solution that prioritizes seamless fulfillment as goods travel from manufacturer to stores nationwide.

The retailer’s Allentown, PA 3PL warehouse serves as a centralized hub for its inventory overflow, managing incoming shipments, order fulfillment, distribution and delivery for the store fixtures rollout. We developed an order management strategy comprised of 19 domestic and international vendors, transporting raw materials to manufacturers tasked with mounting hardware onto bath department displays. This involves coordinating shipments with vendors as needed and paying close attention to reduced inventory levels. Upon receipt of incoming shipments, our integrated tier-1 warehouse management software, Körber One, enables complete transparency and processing accuracy as inventory is housed for fast, efficient order fulfillment.

Store deliveries were scheduled to follow the retailer’s weekly cadence of Monday-night bath department installations. With one truckload for each store delivery, NXTPoint ensured shipments arrived on-time at the assigned locations. Because of the initiative’s success, the retailer plans to expand this rollout to nearly 2000 stores nationwide.

Results

• Seamless inventory management and delivery
• Consolidated supply chain management of bath hardware products

Fast Facts

• 90,000 hardware pieces received
• 400+ displays per store

Key Services

• Consolidation
• Final mile delivery
• Inventory Management
• Project Management