Industry-Leading Last Mile Delivery Tracking Technology

Last mile carrier tracking—also known as “final mile delivery tracking”—describes the monitoring of the status and location of a package in its last leg of transit: from the fulfillment center to the customer’s location. Numerous benefits exist with final mile tracking and, before getting into them, here’s a common scenario when it doesn’t exist. You have visibility through the process until it’s picked up from the fulfillment center—and then there’s silence. You don’t know any more than you did when the package first left the center. Last mile delivery tracking, though, provides a comprehensive look. Benefits include:

• Real-time transparency: This includes the expected delivery time, the current location, and potential delays. Knowledge is power, and final mile delivery tracking provides it with a degree of precision that wasn’t available in the past. 
• Enhanced efficiency: Quality tracking allows drivers to know when they need to change routes or navigate unexpected traffic conditions. As they seamlessly adjust their schedules, this can boost on-time delivery rates when challenging situations exist.
• Customer satisfaction: When the last mile delivery carrier has up to date information, they can continue to provide accurate details to the end customer. When customers have accurate information about the incoming deliveries, they can plan around expectations, reducing frustration and increasing levels of satisfaction. 
• Proof of delivery: With last mile visibility software, drivers can obtain electronic signatures and easily document successful deliveries. This allows you to have timely records of deliveries and reduce disputes over on-time ones. 
• Customer confidence: As the final mile delivery tracking smoothly takes place, customers will gain increasing trust about the process, making them feel even more comfortable about buying from your company. They’ll enjoy priceless peace of mind,

If you’d like to talk about final mile tracking and how it will benefit your company, let’s talk. 

Although companies before the advent of last mile technology figured out how to make deliveries work, last mile visibility software has greatly streamlined the process, boosting efficiency and saving companies time and money. 

Benefits include real-time transparency into the final mile delivery status (scheduled, in process, or completed) for your company, drivers, and customers along with the ability to benefit from precise reporting and predictive analytics. Data gathered can be run through algorithms and otherwise scrutinized to make predictions about future delivery times, the best routes, and so forth to further optimize the last part of your supply chain. 

Although the word “transformed” may be overused, it’s fair to say that technology has transformed final mile delivery tracking.

We use Synoptic as our last mile visibility software. This proprietary technology gives your company and your customers complete visibility into your supply chain, which includes the last mile. This empowers all relevant parties to have transparent insights into the status of each delivery and allows your company to effectively manage the delivery along with any reverse delivery solutions. 

Benefits include all of the ones listed in the answer to the FAQ of “What is last mile carrier tracking? Why is it important?” and more. Besides facilitating a smooth exchange of information for deliveries to seamlessly occur, Synoptic also comes with built-in automated methodologies that can advance the final mile process even when unexpected, more complex issues arise. In other words, exception management also unfolds in real time. Our proprietary last mile visibility software makes sure that complicated issues are also tracked and monitored in real time—getting resolved in just a fraction of the time that it would take other final mile tracking companies. Faster resolutions = happier customers. 

Synoptic is customizable, too, which takes it above and beyond the standard last mile visibility software that limits your ability to access important information. You can customize your dashboard for different end users, such as agent views and customer views, all in one platform. This provides real time, accurate information in ways that are accessible in appropriate end user roles. 

To find out more about our last mile visibility software and how your company will benefit, please reach out!

NXTPoint Logistics leverages technology to ensure that deliveries are made on time and, when delays beyond our control occur, we use technology to manage the system in the most effective ways: with exception management. By doing so, we reduce pain points associated with delays and enhance visibility into the situation in ways to preserve the positive customer experience and save your business money.

Because a supply chain is only as strong as its weakest link, we use technology in collaboration with our human expertise to bolster the final mile to protect the entire supply chain and maintain customer trust. We also proactively prepare for exceptions and help businesses to do so as well. Our Synoptic platform gives real-time insights to businesses to allow them to keep track of their business logistics in real time, and we provide on-call exception assistance through our high-tech API. 

Our last mile visibility software is robust, and we also have professionals at NXTPoint Logistics who fully understand the importance of this stage of the supply chain. So, rather than solely relying on technology, we combine its power with our deep knowledge for the ultimate solution. When you contact us, we’ll carefully listen as you share your specific needs and objectives. Then, we’ll use our one-two punch (technology and people) to help you to proactively navigate your challenges and streamline your processes for timely deliveries and delighted customers.  

Simple! Just let us know of your interest, and we’ll share more specifics about our technologies and how they dovetail with our overall last mile delivery services. We look forward to speaking with and serving you with last mile tracking services!