Parcel Program Management

The logistics around parcel shipping are ever evolving, and for shippers, parcel has become a critical component of their supply chain success. Whether you are shipping direct-to-consumer orders, replenishing retail or managing returns, the complexity of parcel operations can quickly scale beyond a business’ internal capabilities.

That’s where NXTPoint Logistics comes in. As an experienced 3PL partner, we offer comprehensive parcel program management services to scale with your business needs, optimize performance and improve delivery experiences for your customers. Whether you are an e-commerce seller, retailer, manufacturer or need a partner to manage your Amazon shipping strategy, we can help turn parcel shipping into a competitive advantage for your company.

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How It Works

Parcel carriers specialize in small package delivery (up to 150 pounds), with each carrier offering different levels of service and size limitations or requirements. Through our parcel program, we manage all elements of your company’s parcel shipping strategy and work to select the right carrier to meet your needs based on the speed, cost and package size involved.

Key services include:

  • Carrier contract negotiation and management
  • Multi-carrier rate shopping and optimization
  • Exception management and proactive issue resolution
  • Shipping for Amazon / online marketplaces
  • Returns management and reverse logistics
  • Continuous analytics and reporting

By working with NXTPoint to consolidate these functions into a single program, our customers gain greater visibility, control and efficiency across their parcel shipping operations.

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Parcel Services Tailored to Your Needs

Parcel shipping is beneficial for businesses that rely heavily on shipping smaller goods (150 pounds or less) as a core component of their operations. Companies that often benefit from parcel program management services include:

  • Retail and e-commerce brands (e.g., apparel, footwear, accessories, consumer electronics, automotive aftermarket, home goods, sporting gear, outdoor equipment and more)
  • Manufacturers and distributors
  • Subscription companies
  • Companies experiencing rapid growth
  • High-volume independent sellers (e.g., Amazon, online marketplaces)

The Benefits of NXTPoint’s Parcel Program

Customers who choose NXTPoint for their parcel program management benefit from the experience and expertise of our team when it comes to selecting the right carrier, mode and speed for shipments. Our experts manage all aspects of parcel shipping, including selecting the right carrier based on the price, speed and service levels required, in addition to managing pickups, claims and reverse logistics. This includes domestic and international service across all modes with leading global carriers, including UPS, FedEx, USPS and DHL.

Due to our long-standing relationships with leading parcel carriers, we are often able to negotiate better rates for our customers than they are able to procure themselves, as well as lower rates for many assessorial fees, which can lead to additional savings. Our customers also benefit from zone skipping, whereby shipments destined for the same region are consolidated in order to reduce transit times and shipping costs while minimizing the risk of damage.

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Advanced Technology for Greater Visibility

NXTPoint’s parcel program management services are powered by advanced technology that integrates seamlessly with our customers’ existing systems. We offer a number of integrations with key e-commerce platforms, including Shopify, Amazon and Walmart. This helps to streamline operations while integrating directly with the systems our customers already use, eliminating the need for manual data entry while accelerating fulfillment and providing greater visibility throughout the process.

In addition, we utilize a leading-edge cloud-based software to optimize parcel shipping operations for our customers. Featuring real-time tracking, carrier optimization, end-to-end visibility, multi-system integrations and advanced reporting capabilities, our customers are able to gain instant access to data around on-time performance, shipping by zone/location, weight and more. These insights not only provide a real-time view of performance, but they also can help companies identify areas for improvement and cost savings while providing data to support inventory management, demand forecasting and long-term strategic planning.

Parcel Shipping as a Competitive Advantage

Parcel shipping doesn’t have to be a cost center. With the right partner in place to optimize your shipping strategy and operations, it can now be a strategic advantage that helps to optimize costs, improve service levels and deliver exceptional customer experiences. Whether you’re looking to scale, streamline operations or gain better visibility and control, NXTPoint’s parcel program management services can provide the foundation for long-term success.

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Learn more about our parcel shipping management services today.

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